Luxe Atelier By Sarah – Refund and Returns Policy

1. Returns

1.1. Luxe Atelier By Sarah strives to ensure customer satisfaction with every purchase. If you are not completely satisfied with your purchase, you may be eligible to return the item(s) subject to the conditions outlined in this policy.

1.2. To initiate a return, please contact our customer service team within [number of days] days of receiving your order to obtain a return authorization. Returns made without prior authorization may not be accepted.

1.3. Returned item(s) must be unused, unworn, and in their original condition with all tags and packaging intact.

2. Refunds

2.1. Refunds will be issued for the cost of the returned item(s) minus any applicable restocking fees, shipping charges, or discounts applied to the original purchase.

2.2. Refunds will be processed using the original method of payment within [number of days] days of receiving the returned item(s).

2.3. Please note that shipping and handling charges are non-refundable, except in cases where the return is due to an error on our part or a defective product.

3. Exchanges

3.1. Exchanges may be offered for items of equal or lesser value, subject to availability. If the desired item is unavailable, a refund or store credit may be provided as an alternative.

3.2. Customers are responsible for any price differences between exchanged items and any additional shipping costs incurred.

4. Damaged or Defective Items

4.1. In the rare event that you receive a damaged or defective item, please contact our customer service team immediately upon receipt for assistance.

4.2. Damaged or defective items will be replaced, repaired, or refunded at our discretion, depending on the nature of the issue and product availability.

5. Non-Returnable Items

5.1. Certain items are non-returnable, including but not limited to:

• • • Customized or personalized items
    • Items marked as final sale
    • Health and personal care items

6. Return Shipping

6.1. Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

6.2. We recommend using a trackable shipping service and purchasing shipping insurance for returned items, as we cannot guarantee that we will receive your returned item(s).7. Contact Information

If you have any questions or concerns about our refund and returns policy, please contact us at support@luxeatelierbysarah.com.

By making a purchase with Luxe Atelier By Sarah, you acknowledge that you have read, understood, and agree to abide by our refund and returns policy.